Its common for home owners who do regular HVAC maintenance to get discounted service for a heat pump repair. We consider their loyalty and inspect whether its worth thier money to repair the unit. We don’t pressure our Heat Pump customers to buy new equipment so when we suggest it you its because we want to offer you the best value.
A recent repair required us to put Freon in a leaking heat pump twice in the same week. We found a leaking coil in the downtown Raleigh condominium. We noticed that the home had a sprinkler system so we were able to protect his property from being damaged.
We didn’t assume that this was the only place where a Freon leak existed so we did a leak search with a digital leak finder. We went up to the roof because the building was similar to a commercial property. The HVAC condensers are on the roof and it’s possible that there could be a leak there, too. We found a leaking service value on a heat pump copper line so we included this in our quote to offer the customer the best value.
ir Heat Raleigh does everything we can to save our customers money, especially if the Freon leaks out of your HVAC. We gave our loyal HVAC customer a discounted Heat Pump coil installation. Then, we went up to the roof and welded a new Freon service valve into the condenser.